Workbooth Trademark Details

Word Mark | Workbooth |
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Status | Dead Registered 710 — Cancelled - Section 8 |
Current Owner
Serial Number | 77208285 |
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Registration Number | 3514848 |
Status Date | Friday, May 15, 2015 |
Filing Date | Friday, May 15, 2015 |
Registration Date | Tuesday, October 14, 2008 |
Attorney | Perry M. Chappano |
Correspondent
PERRY M. CHAPPANO
CHAPPANO WOOD PLL
8 E LONG ST FL 9
COLUMBUS, OH 43215-2914
CHAPPANO WOOD PLL
8 E LONG ST FL 9
COLUMBUS, OH 43215-2914
Case File Statements
Goods & Services | Computer software for use in the provision of customer care and customer relationship management services, namely, managing and accessing Web-based databases and applications for receiving and responding to sales, service, technical support and general information inquiries of customers of others, and for use in enabling customers to integrate interaction and transaction handling technologies securely and services to execute a complete customer service and back-office strategy across a disparate workforce that includes schedule driven chat services, prioritizing and delivering interactions using various forms of multimedia across multiskill customer care environments and remote locations, namely, at home, in small strip mall locations, or any other remote location not tied to a specific customer care environment; computer software for flexible workforce management applications, namely, forecasting, scheduling and adherence functions; computer software for data capture and reporting to identify, track and act upon customer interactions; computer software to track move/add/change requests made by others and provide issue resolution coordination; computer software for effectively and efficiently managing disparate agent groups |
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Goods & Services | Customer relationship management services and customer care services for others that have disparate resources, namely, managing and accessing Web-based databases and applications for receiving and responding to sales, service, technical support and general information inquiries of customers of others, and for use in enabling customers to integrate interaction and transaction handling technologies securely |
Goods & Services | Telecommunication services, namely, providing automated local and long distance telephone services and electronic mail; message receiving and forwarding services; providing multiple-user access to a global computer information network |
Goods & Services | Computer programming services and application service provider for others, namely, designing, installing, integrating, networking, hosting, operating and maintaining computer software for others, namely, for use in enabling customers to integrate interaction and transaction handling technologies securely and services to execute a complete customer service and back-office strategy across a disparate workforce that includes schedule driven chat services, prioritizing and delivering interactions using various forms of multimedia across multi-skill customer care environments and remote locations including at home, in small strip mall locations, or any other remote location not tied to a specific customer care environment; advanced computer telephony integration for intelligent routing and operational efficiency across all media; and computer telephony systems integration that features email, chat and other custom media types |
Classifications
International Class Codes |
009
|
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U.S. Class Codes | 021, 023, 026, 036, 038 |
Status | 2 — Sec. 8 – Entire Registration |
Status Date | Friday, May 15, 2015 |
First Use Anywhere | Tuesday, June 20, 2006 |
First Use In Commerce | Tuesday, June 20, 2006 |
Primary Code | 009 |
International Class Codes |
035
|
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U.S. Class Codes | 100, 101, 102 |
Status | 2 — Sec. 8 – Entire Registration |
Status Date | Friday, May 15, 2015 |
First Use Anywhere | Tuesday, June 20, 2006 |
First Use In Commerce | Tuesday, June 20, 2006 |
Primary Code | 035 |
International Class Codes |
038
|
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U.S. Class Codes | 100, 101, 104 |
Status | 2 — Sec. 8 – Entire Registration |
Status Date | Friday, May 15, 2015 |
First Use Anywhere | Tuesday, June 20, 2006 |
First Use In Commerce | Tuesday, June 20, 2006 |
Primary Code | 038 |
International Class Codes |
042
|
---|---|
U.S. Class Codes | 100, 101 |
Status | 2 — Sec. 8 – Entire Registration |
Status Date | Friday, May 15, 2015 |
First Use Anywhere | Tuesday, June 20, 2006 |
First Use In Commerce | Tuesday, June 20, 2006 |
Primary Code | 042 |
Trademark Timeline
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Jun 20 2006First use anywhere for the mark
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Jun 20 2006First use in commerce for the mark
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Jun 20 2006First use anywhere for the mark
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Jun 20 2006First use in commerce for the mark
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Jun 20 2006First use anywhere for the mark
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Jun 20 2006First use in commerce for the mark
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Jun 20 2006First use anywhere for the mark
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Jun 20 2006First use in commerce for the mark
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Jun 18 2007Trademark application filed with USPTO
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Jun 21 2007New Application Entered In Tram
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Sep 21 2007Assigned To Examiner
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Sep 28 2007Notification of Non-Final Action E-Mailed
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Sep 28 2007Non-Final Action E-Mailed
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Sep 28 2007Non-Final Action Written
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Mar 28 2008Correspondence Received In Law Office
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Mar 28 2008Teas Response To Office Action Received
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Mar 29 2008Teas/email Correspondence Entered
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May 01 2008Notification of Non-Final Action E-Mailed
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May 01 2008Non-Final Action E-Mailed
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May 01 2008Non-Final Action Written
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Jun 04 2008Correspondence Received In Law Office
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Jun 04 2008Teas Response To Office Action Received
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Jun 06 2008Teas/email Correspondence Entered
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Jun 06 2008Assigned To Lie
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Jun 25 2008Law Office Publication Review Completed
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Jun 25 2008Approved For Pub - Principal Register
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Jun 25 2008Examiner's Amendment Entered
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Jun 25 2008Examiner's Amendment Entered
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Jun 25 2008Notification of Examiners Amendment E-Mailed
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Jun 25 2008Examiners Amendment E-Mailed
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Jun 25 2008Examiners Amendment -Written
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Jul 09 2008Notice of Publication
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Jul 29 2008Published For Opposition
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Oct 14 2008Registered-Principal Register
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Oct 14 2008Trademark officially registered with the USPTO
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May 15 2015Cancelled Sec. 8 (6-Yr)