Interaction Center Trademark Details

This mark is dead with a status of Abandoned-Failure to Respond or Late Response. The last case file activity for this mark occured 23 years ago on Wednesday, May 2, 2001, according to the United State Patent & Trademark Office
Word Mark Interaction Center
Status Dead 602 — Abandoned-Failure to Respond or Late Response

Current Owner

Tcim Services, Inc. of Wilmington, DE

View all trademarks for Tcim Services, Inc.
Other Trademarks for Tcim Services, Inc.
Serial Number 75927156
Status Date Wednesday, May 2, 2001
Filing Date Wednesday, May 2, 2001
Attorney Harold Pezzner

Correspondent

HAROLD PEZZNER
CONNOLLY BOVE LODGE & HUTZ LLP
1220 MARKET STREET, P. 0. BOX 2207
WILMINGTON, DELAWARE 19899

Case File Statements

Goods & Services providing customer contact center for processing customer communications via telephone, fax E-mail, Web chat, Web callback, Web call through, and video; seamlessly blending these real-time Web based interactions with existing telephony infrastructure; utilizing real-time event feeds from various communication channels to provide a broader array of CTI functions, namely, networked call centers, virtual call centers, integrated Internet/E-mail service, skill-based routing, predictive and preview dialing, call blending and real-time call center management; creating a central, Internet-ready contact center by seamlessly integrating voice channels with E-mail and Web channels

Classifications

International Class Codes
035 — Class 35 includes mainly services rendered by persons or organizations principally with the object of: 1. help in the working or management of a commercial undertaking, or 2. help in the management of the business affairs or commercial functions of an industrial or commercial enterprise, as well as services rendered by advertising establishments primarily undertaking communications to the public, declarations or announcements by all means of diffusion and concerning all kinds of goods or services.
U.S. Class Codes 100, 101, 102
Status 6 — Active
Status Date Wednesday, May 17, 2000
Primary Code 035

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