Customer Conversation Management Trademark Details

This mark is dead with a status of Abandoned-Failure to Respond or Late Response. The last case file activity for this mark occured 19 years ago on Friday, April 29, 2005, according to the United State Patent & Trademark Office
Word Mark Customer Conversation Management
Status Dead 602 — Abandoned-Failure to Respond or Late Response

Current Owner

Unveil Technologies, Inc of Waltham, MA

View all trademarks for Unveil Technologies, Inc
Other Trademarks for Unveil Technologies, Inc
Serial Number 78374392
Status Date Friday, April 29, 2005
Filing Date Friday, April 29, 2005
Attorney Debra S. Serota

Correspondent

Debra S. Serota
Fish & Richardson P.C.
Suite 3200
225 Franklin Street
Boston, MA 02110-2804

Case File Statements

Goods & Services Computer software using advanced natural language processing and speech recognition algorithms to enable complex and concept-based interactions, over both voice and text-based networks, between users and computer systems; computer software for natural language processing and conceptual mapping; computer search engine software using advanced natural language processing algorithms to glean concepts from text and enable concept-based searching; software for routing and handling customer calls by call and contact centers
Goods & Services Developing and programming for others customized computer software using natural language processing and speech recognition, enabling complex, concept-based interactions over both voice and text-based networks; developing and programming customized computer software for others for natural language processing and conceptual mapping

Classifications

International Class Codes
009 — Class 9 consists mostly of instruments used for controlling vehicles (such as ships), scientific research, and all computer programs and software regardless of the recording media such as CD-ROMs, hard drives, downloads, etc.
U.S. Class Codes 021, 023, 026, 036, 038
Status 6 — Active
Status Date Friday, March 12, 2004
Primary Code 009
International Class Codes
042 — Class 42 includes mainly services provided by persons, individually or collectively, in relation to the theoretical and practical aspects of complex fields of activities; such services are provided by members of professions such as chemists, physicists, engineers, computer programmers, etc.
U.S. Class Codes 100, 101
Status 6 — Active
Status Date Friday, March 12, 2004
Primary Code 042

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