Connextions Trademark Details

This mark is dead with a status of Abandoned - No Statement of Use Filed. The last case file activity for this mark occured 11 years ago on Monday, March 26, 2012, according to the United State Patent & Trademark Office
Word Mark Connextions
Status Dead 606 — Abandoned - No Statement of Use Filed

Current Owner

Connextions, Inc. of Orlando, FL

View all trademarks for Connextions, Inc.
Other Trademarks for Connextions, Inc.
Serial Number 77229560
Status Date Monday, March 26, 2012
Filing Date Monday, March 26, 2012
Attorney Joseph V. Myers III

Correspondent

Timothy M Kenny
Seyfarth Shaw LLP
Ste 2500
1075 Peachtree St., NE
Atlanta GA 30309-3958

Case File Statements

Indication of Colors Color is not claimed as a feature of the mark.
Description of Mark The mark consists of fifteen shaded circles forming a larger circle.
Goods & Services Computer software for use in the provision of customer care and customer relationship management services, namely, for use in managing and accessing databases for receiving and responding to sales, service, technical support and general information inquiries of customers of others, and for use in enabling customers to integrate interaction and transaction handling technologies and services to execute a complete customer service and back-office strategy including prioritizing interactions across multimedia, multisite, and multiskill customer care environments; computer software for workforce management applications including forecasting, scheduling and adherence functions to determine customer contact volume across multiple mediums in order to address the needs of customers of others; computer software which groups call systems and tools needed to address interactions with customers of others and directs call flow by appropriate scripts that may be downloaded from a global computer network; computer software for data capture and reporting to identify, track and act upon customer interaction trends that may be downloaded from a global computer network; computer software to track move/add/change requests made by others and provide issue resolution coordination that may be downloaded from a global computer network; computer software for automated root cause and trend analysis which compiles contact data, customer data and business process data for trend analysis within and across customer support systems of others
Pseudo Mark Connections

Classifications

International Class Codes
009 — Class 9 consists mostly of instruments used for controlling vehicles (such as ships), scientific research, and all computer programs and software regardless of the recording media such as CD-ROMs, hard drives, downloads, etc.
U.S. Class Codes 021, 023, 026, 036, 038
Status 6 — Active
Status Date Wednesday, July 18, 2007
Primary Code 009

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