1. Customer Dissatisfaction 2. Service Recovery 3. Exceed Expectations Trademark Details

1. Customer Dissatisfaction 2. Service Recovery 3. Exceed Expectations was registered on Tuesday, April 28, 1998 and is currently owned by Guardsmark, LLC under the registration number 2154071 . This mark is alive with a status of Registered and Renewed. The last case file activity for this mark occured 16 years ago on Wednesday, February 6, 2008, according to the United State Patent & Trademark Office
Word Mark 1. Customer Dissatisfaction 2. Service Recovery 3. Exceed Expectations
Status Alive Registered 800 — Registered and Renewed

Current Owner

Guardsmark, LLC of Memphis, TN

View all trademarks for Guardsmark, LLC
Other Trademarks for Guardsmark, LLC

Previous Owners

Guardsmark, Inc. of Memphis, TN

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Other Trademarks for Guardsmark, Inc.
Serial Number 75024784
Registration Number 2154071
Status Date Wednesday, February 6, 2008
Filing Date Wednesday, February 6, 2008
Registration Date Tuesday, April 28, 1998
Attorney Anna W. Manville

Correspondent

ANNA W. MANVILLE
ARNOLD & PORTER LLP
555 TWELFTH STREET, N.W.
TRADEMARK DOCKETING
WASHINGTON, DC 20004-1206

Case File Statements

Disclaimer with Predetermined Text "CUSTOMER DISSATISFACTION", "SERVICE RECOVERY", and "EXCEED EXPECTATIONS"
Goods & Services Inventory Control Services; Business Management Consulting Services, Investigation Services, and Administrative Services
Goods & Services Monitoring of Security Systems, Fire Alarms; Security Guard Services; Medical Assistance Services; Emergency Medical Services; Civil Protection Services; Security Inspection Services, Namely, Inspection of Buildings, Parking Lots, Vehicles, Persons, Personal Belongings, Fire and Security Alarms, Systems and Equipment, and Storage Facilities for Safety, Security and Health Hazards, Fire Protection, Hazardous Waste Handling, Storage and Disposal, and Observation and Reporting of Criminal Activity; and Concierge Services

Classifications

International Class Codes
035 — Class 35 includes mainly services rendered by persons or organizations principally with the object of: 1. help in the working or management of a commercial undertaking, or 2. help in the management of the business affairs or commercial functions of an industrial or commercial enterprise, as well as services rendered by advertising establishments primarily undertaking communications to the public, declarations or announcements by all means of diffusion and concerning all kinds of goods or services.
U.S. Class Codes 100, 101, 102
Status 6 — Active
Status Date Friday, January 19, 1996
First Use Anywhere Friday, April 5, 1996
First Use In Commerce Friday, April 5, 1996
Primary Code 035
International Class Codes
042 — Class 42 includes mainly services provided by persons, individually or collectively, in relation to the theoretical and practical aspects of complex fields of activities; such services are provided by members of professions such as chemists, physicists, engineers, computer programmers, etc.
U.S. Class Codes 100, 101
Status 6 — Active
Status Date Friday, January 19, 1996
First Use Anywhere Friday, April 5, 1996
First Use In Commerce Friday, April 5, 1996
Primary Code 042

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