Zipwire Trademark Details

This mark is dead with a status of Abandoned - No Statement of Use Filed. The last case file activity for this mark occured 8 years ago on Monday, March 7, 2016, according to the United State Patent & Trademark Office
Word Mark Zipwire
Status Dead 606 — Abandoned - No Statement of Use Filed

Current Owner

Alvaria, Inc. of Westford, MA

View all trademarks for Alvaria, Inc.
Other Trademarks for Alvaria, Inc.
Serial Number 86167697
Status Date Monday, March 7, 2016
Filing Date Monday, March 7, 2016
Attorney Daniel Bourque

Correspondent

DANIEL BOURQUE
BOURQUE & ASSOCIATES
835 HANOVER ST STE 301
MANCHESTER, NH 03104-5401

Case File Statements

Indication of Colors The color(s) black, green, blue and orange-brown is/are claimed as a feature of the mark.
Description of Mark The mark consists of the word "ZIPWIRE" with three (3) rectangular conversation boxes over the letter "I" in the word "WIRE". The color black appears in the wording "ZIPWIRE". The color green appears in the bottom conversation box. The color blue appears in the middle conversation box. The color orange-brown appears in the top conversation box.
Goods & Services Software as a service (SAAS) services, namely, hosting software for use by others, namely, software for managing and controlling customer contact centers systems, namely, associated software for initiating, integrating, routing, controlling and monitoring inbound and outbound customer contacts through one or more multiple channels including public switched telephone networks (PSTN), VoIP telephone contacts, e-mail, web, chat, social media and facsimile contacts; software for controlling telecommunication systems utilized by customer contact centers comprised of central and private telephone switches, interactive voice response units (IVR) and telephone dialers; software for managing and controlling customer contact center Automatic Call Distribution (ACD), outbound predictive dialing and campaign management; software used for intelligent contact routing via telephone, e-mail, web, chat, social media and fax; computer software used to support the activities of contact center customer service representatives and contact center managers; software used to manage web chat, interactive voice response (IVR), real-time and historical contact center report generation and customer contact blending by managing both inbound and outbound telephone calls and inbound and outbound contacts through one or more multiple channels including public switched telephone networks (PSTN), VoIP telephone contacts, e-mail, web, chat, social media and facsimile contacts; software used to create desktop and management tools for customer contact centers; software used to create and manage customer contact center virtual agents, visual scripting, workforce schedules, workforce job performance and workforce skills improvement; software used to provide customer contact center self-provisioning capabilities via an on-line portal and software used to create and manage customer contact center optional recording of calls and/or customer contact interactions
Pseudo Mark Zip Wire

Classifications

International Class Codes
042 — Class 42 includes mainly services provided by persons, individually or collectively, in relation to the theoretical and practical aspects of complex fields of activities; such services are provided by members of professions such as chemists, physicists, engineers, computer programmers, etc.
U.S. Class Codes 100, 101
Status 6 — Active
Status Date Wednesday, January 29, 2014
Primary Code 042

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