Teletech Trademark Details

Teletech was registered on Tuesday, September 7, 2010 and is currently owned by Teletech Holdings, Inc. under the registration number 3845316 . This mark is alive with a status of Registered. The last case file activity for this mark occured 14 years ago on Tuesday, September 7, 2010, according to the United State Patent & Trademark Office
Word Mark Teletech
Status Alive Registered 700 — Registered

Current Owner

Teletech Holdings, Inc. of Denver, CO

View all trademarks for Teletech Holdings, Inc.
Other Trademarks for Teletech Holdings, Inc.
Serial Number 78719476
Registration Number 3845316
Status Date Tuesday, September 7, 2010
Filing Date Tuesday, September 7, 2010
Registration Date Tuesday, September 7, 2010
Attorney Catherine T. Healy

Correspondent

Catherine T. Healy
Chappano Wood PLL
1625 Goodale Boulevard
Columbus OH 43212

Case File Statements

Goods & Services Computer software for use in the provision of customer care and customer relationship management services, namely, for use in managing and accessing databases for receiving and responding to sales, service, technical support and general information inquiries of customers of others, and for use in enabling customers to integrate interaction and transaction handling technologies and services to execute a complete customer service and back-office strategy including prioritizing interactions across multimedia, multisite, and multiskill customer care environments; computer software for workforce management applications including forecasting, scheduling and adherence functions to determine customer contact volume across multiple mediums in order to address the needs of customers of others; computer software which groups call systems and tools needed to address interactions with customers of others and directs call flow by appropriate scripts that may be downloaded from a global computer network; computer software for data capture and reporting to identify, tract and act upon customer interaction trends that may be downloaded from a global computer network; computer software to track move/add/change requests made by others and provide issue resolution coordination that may be downloaded from a global computer network; computer software for automated root cause and trend analysis which compiles contact data, customer data and business process data for trend analysis within and across customer support systems of others
Goods & Services Customer relationship management services and customer care services for others, namely, managing databases and receiving and responding to sales, service, technical support and general information inquiries of customers through a variety of media, and enabling customers to integrate interaction and transaction handling technologies and services to execute a complete customer service and back-office strategy including prioritizing interactions across multimedia, multisite, and multiskill customer care environments, and providing customers with multicultural marketing solutions and speech- driven navigation tools; employment agency services; management of customer interaction management centers providing customer care and customer relationship management services
Pseudo Mark Telecommunication Technician

Classifications

International Class Codes
009 — Class 9 consists mostly of instruments used for controlling vehicles (such as ships), scientific research, and all computer programs and software regardless of the recording media such as CD-ROMs, hard drives, downloads, etc.
U.S. Class Codes 021, 023, 026, 036, 038
Status 6 — Active
Status Date Friday, September 30, 2005
First Use Anywhere Friday, October 22, 1982
First Use In Commerce Friday, October 22, 1982
Primary Code 009
International Class Codes
035 — Class 35 includes mainly services rendered by persons or organizations principally with the object of: 1. help in the working or management of a commercial undertaking, or 2. help in the management of the business affairs or commercial functions of an industrial or commercial enterprise, as well as services rendered by advertising establishments primarily undertaking communications to the public, declarations or announcements by all means of diffusion and concerning all kinds of goods or services.
U.S. Class Codes 100, 101, 102
Status 6 — Active
Status Date Friday, September 30, 2005
First Use Anywhere Friday, October 22, 1982
First Use In Commerce Friday, October 22, 1982
Primary Code 035

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