Customer-Relationship Management Trademark Details

This mark is dead with a status of Abandoned-Failure to Respond or Late Response. The last case file activity for this mark occured 25 years ago on Monday, October 25, 1999, according to the United State Patent & Trademark Office
Word Mark Customer-Relationship Management
Status Dead 602 — Abandoned-Failure to Respond or Late Response

Current Owner

Teletech Customer Care Management (California), Inc. of Englewood, CO

View all trademarks for Teletech Customer Care Management (California), Inc.
Other Trademarks for Teletech Customer Care Management (California), Inc.
Serial Number 75263680
Status Date Monday, October 25, 1999
Filing Date Monday, October 25, 1999
Attorney Jeffrey N Mausner

Correspondent

JEFFREY N MAUSNER
BERMAN BLANCHARD MAUSNER & RESSER
4727 WILSHIRE BLVD STE 500
LOS ANGELES CA 90010-3874

Case File Statements

Disclaimer with Predetermined Text "Management"
Goods & Services Computer Software for Use in Managing and Accessing Data Bases for Products and Services That Customers Inquire About for Sales, Service, and or Technical Support, and for Providing Delivery of the Product, Service, or Technical Support to the Customer, for Providing Customer Services, Sales, Support, and Employee Training in the Teleservicing, Telemarketing, and Telecommunications Industries; Interactive Kiosk Systems Comprised of Kiosks and Audio-Visual Communications Equipment, Namely, Monitors, Speakers, Microphones, Cameras , Computers, and Computer Software for Use in Allowing a Customer of Others to Access a Customer Service Representative at a Remote Location by Audio and Video and Access Other Information About Products and Services, for Providing Customer Services, Sales, and Support, and to Control the Audio Visual Communications Between Kiosks
Goods & Services Telephone Answering Services; Telemarketing Services; Computerized Database Management Services; Teleservicing, in the Nature of Receiving and Responding to Telephone and Global Computer Network Inquiries from Customers of Other Businesses; Employment Agency Services; Advertising Agency Services, Namely, Promoting the Goods and Services of Airlines, Banks, Telephone Companies, Computer and Technology Companies, Utility Companies, Mail and Package Delivery Companies, Healthcare, and Other Financial Services Companies Through the Distribution of Printed and Audio Visual Promotional Materials and by Rendering Sales Promotion and Advice; Onsite Management of Telephone Call Centers for Others
Goods & Services Telecommunications Services, Namely, Telephone and Global Computer Network Communication Services
Goods & Services Educational Services, Namely, Providing Training, Courses, and Seminars in the Field of Telephone Answering, Telemarketing, Teleservicing, and Computer Programming Services
Goods & Services Computer Programming Services; Database Development Services; Product Research and Development for Others; Consultation Services in the Field of Telephone Answering Services, Telecommunications, Telemarketing, Teleservicing, Computer Programming, Computer Software Development, Employment Agency Services, Advertising Services, on Site Management of Telephone Call Centers for Others, Real Estate Site Selection Services, Customer Service, and Computer and Call Center Disaster Recovery Planning Services

Classifications

International Class Codes
009 — Class 9 consists mostly of instruments used for controlling vehicles (such as ships), scientific research, and all computer programs and software regardless of the recording media such as CD-ROMs, hard drives, downloads, etc.
U.S. Class Codes 021, 023, 026, 036, 038
Status 6 — Active
Status Date Tuesday, April 15, 1997
Primary Code 009
International Class Codes
035 — Class 35 includes mainly services rendered by persons or organizations principally with the object of: 1. help in the working or management of a commercial undertaking, or 2. help in the management of the business affairs or commercial functions of an industrial or commercial enterprise, as well as services rendered by advertising establishments primarily undertaking communications to the public, declarations or announcements by all means of diffusion and concerning all kinds of goods or services.
U.S. Class Codes 100, 101, 102
Status 6 — Active
Status Date Tuesday, April 15, 1997
Primary Code 035
International Class Codes
038 — Class 38 includes mainly services allowing at least one person to communicate with another by a sensory means. Such services include those which: 1. allow one person to talk to another, 2. transmit messages from one person to another, and 3. place a person in oral or visual communication with another (radio and television).
U.S. Class Codes 100, 101, 104
Status 6 — Active
Status Date Tuesday, April 15, 1997
Primary Code 038
International Class Codes
041 — Class 41 covers mainly services rendered by persons or institutions in the development of the mental faculties of persons or animals, as well as services intended to entertain or to engage the attention.
U.S. Class Codes 100, 101, 107
Status 6 — Active
Status Date Tuesday, April 15, 1997
Primary Code 041
International Class Codes
042 — Class 42 includes mainly services provided by persons, individually or collectively, in relation to the theoretical and practical aspects of complex fields of activities; such services are provided by members of professions such as chemists, physicists, engineers, computer programmers, etc.
U.S. Class Codes 100, 101
Status 6 — Active
Status Date Tuesday, April 15, 1997
Primary Code 042

You must be signed in to print.

Once signed in, look for the PDF button.