Customer-Centric Solutions Trademark Details

This mark is dead with a status of Abandoned - After Inter-Partes Decision. The last case file activity for this mark occured 24 years ago on Tuesday, January 23, 2001, according to the United State Patent & Trademark Office
Word Mark Customer-Centric Solutions
Status Dead 604 — Abandoned - After Inter-Partes Decision

Current Owner

Teletech Customer Care Management (California), Inc. of Englewood, CO

View all trademarks for Teletech Customer Care Management (California), Inc.
Other Trademarks for Teletech Customer Care Management (California), Inc.
Serial Number 75263515
Status Date Tuesday, January 23, 2001
Filing Date Tuesday, January 23, 2001
Attorney Jeffrey N Mausner

Correspondent

NANCY B. MERRILL
SENIOR CORPORATE COUNSEL
TELETECH CUSTOMER CARE MANAGEMENT
1700 LINCOLN STREET, SUITE 1400
DENVER, COLORADO 80203-4514

Case File Statements

Disclaimer with Predetermined Text "Customer-Centric"
Goods & Services Computer Software That Permits the User to Manage and Access Databases on Products and Services That Customers Inquire About for Sales, Services and Technical Support, Computer Software That Enables the Delivery of Such Products, Services or Technical Support to the Customer, All for Providing Customer Services, Sales, and Support, and Computer Software for Providing Employee Training in the Teleservicing, Telemarketing, and Telecommunications Industries; Interactive Electronic Kiosk Systems Comprised of Electronic Kiosks and Audio-Visual Communication Equipment Sold as a Unit, Namely, Monitors, Speakers, Microphones, Cameras, Computers, and Related Computer Software That Allows a Customer of Others to Access a Customer Service Representative at a Remote Location by Audio and Video Means, Namely, by Telephone or via a Global Computer Network, and to Access Information About Others' Products and Services, All for Providing Customer Service, Sales and Support and for Controlling the Audio Visual Communications
Goods & Services Telephone Answering Services; Telemarketing Services; Consulting Services in the Fields of Telemarketing and Teleservicing; Computerized Database Management Services; Teleservicing, in the Nature of Receiving and Responding to Telephone Inquiries from Customers of Other Businesses; Employment Agency Services; Advertising Agency Services, Namely, Promoting the Goods and Services of Others, Namely, Airlines, Banks, Telephone Companies, Computer and Technology Companies, Utility Companies, Mail and Package Delivery Companies, Healthcare, and Other Financial Service Companies, Through the Distribution of Printed and Audio Visual Promotional Materials and by Providing Sales Promotion Advice; on-Site Management of Telephone Call Centers for Others
Goods & Services Telecommunications Services, Namely, Telephone Communication Services
Goods & Services Educational Services, Namely, Providing Training, Courses and Seminars in the Fields of Telephone Answering, Telemarketing, Teleservicing, and Computer Programming
Goods & Services Computer Programming Services for Others; Database Development Services; Product Research and Development for Others; Consultation Services in the Fields of Telephone Answering, Telecommunications, Computer Programming, Computer Software Development, on-Site Management of Telephone Call Centers for Others, Real Estate Site Selection, Customer Service, and Computer and Call Center Disaster Recovery Planning

Classifications

International Class Codes
009 — Class 9 consists mostly of instruments used for controlling vehicles (such as ships), scientific research, and all computer programs and software regardless of the recording media such as CD-ROMs, hard drives, downloads, etc.
U.S. Class Codes 021, 023, 026, 036, 038
Status 6 — Active
Status Date Tuesday, April 15, 1997
Primary Code 009
International Class Codes
035 — Class 35 includes mainly services rendered by persons or organizations principally with the object of: 1. help in the working or management of a commercial undertaking, or 2. help in the management of the business affairs or commercial functions of an industrial or commercial enterprise, as well as services rendered by advertising establishments primarily undertaking communications to the public, declarations or announcements by all means of diffusion and concerning all kinds of goods or services.
U.S. Class Codes 100, 101, 102
Status 6 — Active
Status Date Tuesday, April 15, 1997
Primary Code 035
International Class Codes
038 — Class 38 includes mainly services allowing at least one person to communicate with another by a sensory means. Such services include those which: 1. allow one person to talk to another, 2. transmit messages from one person to another, and 3. place a person in oral or visual communication with another (radio and television).
U.S. Class Codes 100, 101, 104
Status 6 — Active
Status Date Tuesday, April 15, 1997
Primary Code 038
International Class Codes
041 — Class 41 covers mainly services rendered by persons or institutions in the development of the mental faculties of persons or animals, as well as services intended to entertain or to engage the attention.
U.S. Class Codes 100, 101, 107
Status 6 — Active
Status Date Tuesday, April 15, 1997
Primary Code 041
International Class Codes
042 — Class 42 includes mainly services provided by persons, individually or collectively, in relation to the theoretical and practical aspects of complex fields of activities; such services are provided by members of professions such as chemists, physicists, engineers, computer programmers, etc.
U.S. Class Codes 100, 101
Status 6 — Active
Status Date Tuesday, April 15, 1997
Primary Code 042

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