Avaya Oceana Trademark Details

This mark is alive with a status of Publication/Issue Review Complete. The last case file activity for this mark occured 7 years ago on Friday, September 30, 2016, according to the United State Patent & Trademark Office
Word Mark Avaya Oceana
Status Alive 681 — Publication/Issue Review Complete

Current Owner

Avaya Inc. of Basking Ridge, NJ

View all trademarks for Avaya Inc.
Other Trademarks for Avaya Inc.
Serial Number 87078211
Status Date Friday, September 30, 2016
Filing Date Friday, September 30, 2016

Correspondent

TED MATWIEJCZYK - TRADEMARK ADMINISTRATO
AVAYA INC.
211 MOUNT AIRY ROAD
BASKING RIDGE, NJ 07920

Case File Statements

Goods & Services Computer software for use in the operation, management and reporting of telecommunications contact centers; Computer software for providing telecommunications contact centers with cloud-based services and social media access in its operation, management and reporting
Goods & Services Non-downloadable software platform for contact center and customer interaction management, namely, a software platform that provides intelligent multichannel routing, distributing, queuing, auditing, real-time reporting, tracking, recording and storage of all customer interactions across every customer interaction channel, namely, voice, email, SMA, web chat, social media and text and that stores and manages customer data; Providing cloud-based, online non-downloadable software for management of contact center platforms; Providing on-line non-downloadable software that allows users to utilize VOIP communication services, instant messaging communication services, and video communication services; Providing on-line, non-downloadable software for communication via the internet; Providing on-line, non-downloadable software for enabling subscribers to communicate via the internet; Providing on-line non-downloadable software for live chat; Providing on-line non-downloadable software for real-time customer support, customer service and customer engagement; Providing on-line non-downloadable software that allows customers to converse with a customer service representative in real time via live chats

Classifications

International Class Codes
009 — Class 9 consists mostly of instruments used for controlling vehicles (such as ships), scientific research, and all computer programs and software regardless of the recording media such as CD-ROMs, hard drives, downloads, etc.
U.S. Class Codes 021, 023, 026, 036, 038
Status 6 — Active
Status Date Saturday, June 25, 2016
First Use Anywhere Monday, June 6, 2016
First Use In Commerce Monday, June 6, 2016
Primary Code 009
International Class Codes
042 — Class 42 includes mainly services provided by persons, individually or collectively, in relation to the theoretical and practical aspects of complex fields of activities; such services are provided by members of professions such as chemists, physicists, engineers, computer programmers, etc.
U.S. Class Codes 100, 101
Status 6 — Active
Status Date Saturday, June 25, 2016
First Use Anywhere Monday, June 6, 2016
First Use In Commerce Monday, June 6, 2016
Primary Code 042

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